Privacy Policy

Privacy Policy

Last Updated: October 8, 2025

Welcome to Quik Access Inc (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Immigration Help Desk Web App (the “Service”) available at https://quikhelpdesk.com.

By using our Service, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information

When you create an account, submit a request, or use our platform, we may collect:

• Full name
• Contact details (email address, phone number)
• Date of birth
• Country of residence or citizenship
• Identification documents (e.g., passport, visa, ID scans, or other supporting immigration materials)
• Immigration case details or communication records
• Payment information (if you use paid services)

1.2. Non-Personal Information

We may automatically collect:

• Browser type and version
• Device information and IP address
• Operating system details
• Website usage data (pages visited, time spent, actions taken)

2. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our Immigration Help Desk Service
• Process your immigration inquiries and support requests
• Communicate with you about your account, case updates, or policy changes
• Verify your identity where necessary
• Process payments and send receipts
• Ensure security and prevent fraud
• Comply with legal obligations and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with trusted third parties where necessary to provide our Service:

• Authorized immigration consultants, advisors, or attorneys assisting with your case
• Third-party service providers (e.g., secure hosting, payment processors, email delivery services)
• Government agencies or authorities where required by law or regulation
• Legal authorities in response to valid legal requests such as subpoenas or court orders

All third parties are bound by confidentiality and data protection obligations.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements. When no longer needed, data will be securely deleted or anonymized.

5. Security

We take reasonable administrative, technical, and physical measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to use industry-standard protections, no method of transmission over the Internet is completely secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access a copy of your personal data
• Request correction or deletion of your data
• Restrict or object to the processing of your information
• Withdraw consent at any time (where applicable)
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at privacy@quikhelpdesk.com.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze website performance, and enable core functionality (such as login and preferences). You can manage or disable cookies in your browser settings, but some features may not work properly if you do so.

8. Children’s Privacy

Our Service is not directed toward children under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us to have it removed.

9. International Data Transfers

If you access our Service from outside our main operating region, your information may be transferred to and processed in other countries. We take appropriate measures to ensure such transfers comply with applicable data protection laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted at https://quikhelpdesk.com/privacy-policy with a new “Last Updated” date. We encourage you to review this Policy periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us:

Quik Access Inc
Website: https://quikhelpdesk.com
Email: privacy@quikhelpdesk.com
Address: [Insert Company Address]

© 2025 Quik Access Inc. All rights reserved.